Help & Support

  1. Richard Frazier
  2. JoomMedia
  3. Monday, 14 January 2019
Hello, thought i would post my issue here as well for the rest of the community to see. maybe it would help others as well. :)

Upload media from front end or backend. Media plays on front end ok.

Notes on Processing:

Status of processing fails everytime. Log for mp3 is, Media processor log for Generate Mp3 audio for 12-3-17_Music: Input "/opt/cpanel/ea-php71/root/usr/lib64/php/modules/ffmpeg.so -y -i /home/shepherdsstream/public_html/media/com_joommedia/files/c0/43/0a/ad618343457e5926ca6668bcfe0af8ee.mp3 -f mp3 -acodec libmp3lame -ac 2 -vn /home/shepherdsstream/public_html/media/com_joommedia/files/c0/43/0a/81a0758ecdd51f9bab1ab08ba9199a80.mp3 2>&1"

Output is blank.

Path to Ffmpeg: /opt/cpanel/ea-php71/root/usr/lib64/php/modules/ffmpeg.so
Path to Flvtool2: /opt/cpanel/ea-php71/root/usr/bin/flvtool2
Path to Mencoder: /opt/cpanel/ea-php71/root/usr/local/bin/mencoder

Path to PHP: /opt/cpanel/ea-php71/root/usr/bin/php
Good news! JoomMedia can successfully execute background tasks on your server.

Path to ImageMagick: /opt/cpanel/ea-php71/root/usr/bin/convert
Path to Yamdi: /opt/cpanel/ea-php71/root/usr/local/src/yamdi-1.9/yamdi
Path to Flvmdi: /opt/cpanel/ea-php71/root/usr/bin/flvmdi
Path to Qt-faststart: /opt/cpanel/ea-php71/root/usr/bin/qt-faststart


Cron is set to run every 5 min for testing purposes. email set to send results of cron . no email received. checked system //

/opt/cpanel/ea-php71/root/usr/bin/php -q /home/shepherdsstream/public_html/administrator/components/com_joommedia/cli.php cdn

Checked bucket for media. NOTHING AFTER CRON RAN OR SUPPOSE TO FIRE 3 TIMES. 20MIN!!

Now lets delete the media in the following:
1. Media Items.
Now lets delete the Processing items: Done
Now lets delete the media in the Files tab: Done

Run maintenance and media shows up in S3::::::::::: LOL HELP!!
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