JoomBoost does not offer refunds for purchased products. Unlike physical goods, electronically distributed software and software licenses can be easily duplicated. Once we have distributed a release version to the customer, the sale is final, and you may not return the software for a refund or credit. Please be cautious and make sure you know what you are purchasing.
Under no circumstances JoomBoost will provide refunds on "your software is not what I need" basis.
Finding a bug in our products is not a reason for a refund. If you do find bugs, please report them in our forums so that we can fix them.
In the event of a mistake purchase, please report this. In order to evaluate our products, please check and test our extensions on our demo server. If you are uncertain of a specific feature, please ask a presale question or read the product documentation.
JoomBoost reserves the right to approve refunds in the following cases ONLY:
- upgrade to a different license type of the same product within 30 days of the purchase date
- product purchase error if the product was NOT downloaded